| Q. |
I forgot my username and/or password,
how can I retrieve it? |
| A. |
Please contact Conquest Internet Services Customer
Support |
|
| Q. |
What Domain Name Servers (DNS) do I use? |
A.
|
If you have not made arrangements with
us, you are responsible for pointing your
domain to our domain name servers. The primary
and secondary domain name servers to use
are:
NS1.CONQUESTWEB.NET
NS2.CONQUESTWEB.NET
|
|
| Q. |
What is my temporary Website URL? |
A.
|
Until your domain is pointed to our domain
name servers, you may temporarily access your
Web site at: http://YOURLOGIN.nt4.ntwebb.com/ |
|
| Q. |
What is my FTP (File Transfer Protocol) Server? |
A.
|
Some accounts allow multiple FTP accounts
to be created from with the control panel.
Each Web account will have at least one account
which can be used to upload files to your Web
site.
Your FTP sever login information is as
follows:
Host: www.YOURLOGIN.com (or extension used for your server) or
YOURLOGIN.nt4.ntwebb.com (temp)
Login: YOURLOGIN.domain_ext (e.g. google.com)
Password: your password
NOTE 1 - If your domain name is over 20
characters long, your FTP username will
be the first 20 characters of your domain.
For example, if the domain name is areallylongdomainname.com,
the FTP username will be reallylongdomainnam.
NOTE 2 - Web site files are to be placed
in the 'wwwroot' directory. Database files
(i.e. Access) are to be placed in the 'db'
directory. Your root directory on the Web
server is c:/domains/domain.com) where
'domain.com' should be replaced with your
domain name.
|
|
| Q. |
Do I have email associated with my account? |
A.
|
Yes, please use the following servers to
access your email:
POP: mail.domain.com
SMTP: mail.domain.com
where domain.com is your domain name.
You can manage all email accounts from
your
account.
In addition to managing your email accounts
in the control panel, you can, also, read/manage
your email on-line via the iMail Web interface
at http://mail.domain.com:8383/ where 'domain.com'
is the name of your domain. Your login
for your iMail account will be username@domain.com
where username is the POP account (use
your control panel login name for iMail
management or any valid POP account name
for standard email access) and domain.com
is your domain name. For example, if your
domain is yahoo.com, you can manage iMail
with the user name yahoo@yahoo.com. The
password for the management account is
the same as your Login Passowrd.
|
|
| Q. |
How do I access my Website through a secure
SSL connection? |
| A. |
To access your Web site via a secure SSL
connection, use the SSL URL : https://secure3.ntwebb.com/domain-com/
where domain-com is your domain name with the
dot replaced by a hyphen. |
|
Q.
|
How can I manage my Website using Microsoft
FrontPage? |
A.
|
If you wish to manage your Web site with
Microsoft FrontPage, you must install the Front
Page server extensions. If you haven't made
arrangements with Conquest Internet Services,
you are responsible for installing the extensions
from within your control panel.
Your FrontPage user name will be domain.com_fp
as your user name where 'domain.com' should
be replaced with your domain name. For
example, if your domain name is yahoo.com,
you will use yahoo.com_fp to access the
site via the FrontPage software. Your password
is set when the extensions are installed.
NOTE - If your domain name is over 17
characters long, your FrontPage username
will be the first 17 characters of your
domain and then _fp. For example, if the
domain name is areallylongdomainname.com,
the FrontPage username will be areallylongdomain_fp.
|
